Experts Helping Businesses

Boost Your Customer Support with Live Chat Outsourcing

Boost Your Customer Support with Live Chat Outsourcing

Maximize Customer Engagement and Save Costs By Live Chat Outsourcing Services

Transform Your Customer Support with Professional Live Chat Outsourcing Solutions

Hiring professional chat agents can get better-outsourced chat support and greater quality leads. Chat support is a real-time conversation in which the consumer interacts with your customer support team using an instant messaging medium to gain information.

Outsourcing live chat involves hiring customer support professionals through a third party to respond to client live chat inquiries.

At Experts Helping Businesses, we provide specialized chat agents to customers and companies around the globe seeking outsourced “lead-based” chat assistance.

Our main goals are to improve online conversions, boost ROI, engage website visitors, respond to customer inquiries and complaints, and generate prospects for our business.


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Best Customer Service

Our Certified Industry experts guarantee 100% customer satisfaction by interacting with website visitors and offering you the best outsource chat support.

100% Increase in Sales

Increase your sales dramatically by turning website traffic into leads. With our team of Chat Experts, you'll never miss a lead and generate revenue.

In-House Team

We provide the best in-house team. Expert Helping Business is the only service provider that hires full-time employees in-house. So, no need to outsource.

What Is Live chat outsoucring?

Chat support is real time communication in which a consumer interacts with your customer service staff. They use an instant messaging application or live chat software to gain assistance. 

Outsourcing a live chat team is hiring a real person or customer support professionals through a third party to react to customer live chat enquiries. Outsourcing is a wise choice for an ecommerce business. Businesses may receive many questions through the channel depending on how live chat is configured.

Benefits of Outsourcing Live Chat Support Services

Cost savings

It can help businesses save money on labor costs, infrastructure, and technology. Also, you can avoid the expenses associated with hiring, training, and managing an in-house support team.


It can help businesses scale their operations quickly and efficiently. We have the resources and expertise to handle fluctuating volumes of support requests. Also, we allow businesses to focus on their core activities and increase their brand reputation.

Improved customer experience:

Live chat support outsourcing improves customer experiences. Expert Helping Businesses have trained agents who can quickly resolve customer issues. Thus, chat support services lead to higher satisfaction and customer loyalty.

Access to Expertise

Back office outsourcing solutions can be scaled up or down based on the business's needs. This can be particularly beneficial for businesses that experience fluctuating demand or those already established companies looking to expand their operations.

Connect with us to build Effective Real-time live chat support

In today’s highly competitive digital world, it’s critical to provide prompt customer service. Who doesn’t like receiving a response in under 20 seconds? At Experts Helping Businesses, we’re constantly working to give our clients the greatest customer support outsourcing solutions. 

So get quick and efficient live chat support in the US. Experts Helping Businesses promise to provide you with what you paid for and increase your ROI at an affordable price.

live chat outsourcing

Certified and affordable live chat support

At Experts Helping Businesses, we provide two premium quality services according to customers’ needs and requirements. Also, we give our clients a competitive advantage in the market and help them save valuable time by offering rapid and effective customer care outsourcing solutions.

We hire the top customer service professionals to manage your live chat. Outsource live chat agents goes above and beyond to identify enthusiastic people about your brand or industry, with a particular emphasis on finding candidates who are a strong cultural fit for your company, culture, and focus. So, enjoy the best support team with one click!

Most reliable live chat solutions out there

flexible customer service

Our Flexible live chat support services offer our customers the best service hours on weekends, weekdays, and weird hours.

Experienced and Dedicated Team

our professional and dedicated team offers you the best scalable solution with years of experience and manages overall quality

Manage scalable operation

Create a highly scalable team with committed leadership, well-defined SLAs, and unlimited potential, and get the best chat support.

Reason to have us outsource live chat support

Experts Helping Businesses’ live chat support outsourcing is highly reliable, professional, and convenient for you. We promise to handle all client inquiries and give you a scalable solution. So, get a quote now!

Reduce Client Wait Time

By outsourcing your live chat, we will guarantee your customers can access your brand and get answers to their queries when they need them (in time for purchasing choice!).

Pre-sale and upsell strategies

While they are on your website, you may rapidly address their queries and upsell them by chatting with them. Outsourcing your chat assistance may ensure that we have checked all your inquiries.

Superior to other efficient channels

Chat is far more effective than a phone and email assistance since outsourced agents can converse with numerous consumers simultaneously. So, save time and get expert live chat support with an experts helping businesses.

Avoid Labor Costs

You wouldn't want someone to initiate a chat with your team to discover that nobody is available to respond. You can escape the hassle of hiring and staffing by outsourcing your live chat channel and instead spend your time on more worthwhile projects.

Need Help?

Frequently Asked Questions

Outsourcing live chat support is a strategic procedure in which you delegate your live chat assistance to a third-party provider. Instead of allowing you to manage your customers’ questions, this third-party supplier will answer them.

We not only provide representatives, but we also track each consumer and assist with the sales interaction. Our quick chat routing ensures that your visitor has a wonderful online experience. We provide a comprehensive experience for you and your clients.

There is no limit to the number of agents you can hire. You can contact us immediately and let us know what you need, and we’ll create a plan specifically for your company’s requirements.

We offer our services to all of our esteemed clients around the clock. You can select between regular business or customized hours per your need.

Live chat outsourcing companies like EBH help users grow their businesses. They help them in increasing efficiency and sales. Also, they improve your focus on your core business and increase your reach. 

So, if you have a limited budget and want to increase your sales and generate revenue, choose us to offer the best competitive advantage. Also, we have offshore outsourcing issues.


What Client Say About Services

Kate Elliott

I was blown away by the live chat service provided by Expert Helping Businesses. Their team was quick to respond and provided me with all the information I needed. The service was seamless, and I appreciate the convenience of having a live chat option available.

Jane C. Gentry

I had a great experience with Expert Helping Businesses' live chat service. Their team was very responsive and helped me navigate through some technical issues I was experiencing. I appreciate the personalized attention I received and will use their live chat service again in the future.

Ralph K. Ollie

I was hesitant to try Expert Helping Businesses' live chat service at first, but I'm so glad I did. The service was easy to use, and their team was very helpful and informative. I was able to get my issue resolved quickly, and I appreciate the flexibility of being able to use live chat instead of calling or emailing.

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